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24 docs tagged with "Onboarding"

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Business Model

How the partner-based fiskaltrust business model works and what it offers PosDealers, PosCreators, and PosOperators.

Company Roles

The four company roles in the fiskaltrust.Portal, what each one can do, and how to activate or deactivate a role.

FAQ

Answers to common InStore App questions on setup, POS integration, existing integrations, loyalty, payment, fiscalization and development.

Go-to-Market

The two routes for bringing a POS system to the Portuguese market — using the fiskaltrust certificate or certifying your own solution.

Integration Checklist

Checklist of required steps per market for PosCreators — sandbox and production accounts, API implementation, certification and dealer connection.

Introduction

Overview of the stages a PosCreator goes through to integrate fiskaltrust.Middleware, with a tutorial video and presentation slides.

Introduction

Introduction to the PosDealer documentation — sections on business basics, getting started, buy/resell, technical operations, and information sources.

Invitation process

Inviting a single PosOperator or bulk-inviting several via CSV in the Portal, managing invitations and handling errors.

Master Data

Why complete master data matters and how to check company data, tax numbers and outlets in the fiskaltrust.Portal.

My First Cashbox

Creating a first CashBox as a PosDealer with a Business Rollout plan or manual configuration, then running a test request.

Onboarding PosDealers

How PosCreators invite PosDealers in the fiskaltrust.Portal, create and assign PosSystems, and prepare pilot installations and rollout.

Onboarding Process

The phased onboarding journey across PosCreators, PosDealers and PosOperators, from portal registration to deployment and rollout.

Overview - Business Basics

Introduction to the PosDealer business basics section — supported countries, services, the Portal, the Middleware and prerequisites.

Overview - Getting Started

Overview of the PosDealer getting started section — sandbox, registration, authorizations, operator onboarding and the first CashBox.

Overview - Information Sources

Where PosDealers find help and resources — knowledge base, support cases, downloads, third-party partner status, news, videos, and webinars.

Portal Registration

Registering a PosCreator account in the live or sandbox fiskaltrust.Portal, with portal URLs per country and the cooperation agreement.

PosDealer Onboarding

Step-by-step PosDealer onboarding checklist from account and roles through operator invitations, architecture, procurement and contracts.

Registration

Registering a company in the fiskaltrust.Portal, resetting passwords, inviting employees and managing user rights, with troubleshooting.

Sandbox

What the fiskaltrust Sandbox offers for testing and demos, how it differs from the live system, and its URLs per market.

Setup & testing

Prerequisites, Portal activation and sandbox validation for eInvoicing in France, with an end-to-end example.

Surrogating

Prerequisites and steps for PosDealers to act on behalf of a PosOperator in the Portal, using a master data check as example.

Videos

Where to find fiskaltrust video walkthroughs, product demonstrations, and recorded webinars on the fiskaltrust YouTube channel.

Webinars

How PosDealers join and take part in free fiskaltrust webinars, with links to country-specific webinar information for Austria, France, and Germany.