fiskaltrust.Identity - New Sign In Experience: The first step towards a unified identification experience

Summary

One fiskaltrust sign-in. One shared identity.

We are introducing a unified fiskaltrust sign-in across all markets. Over the next three days, it will be rolled out to every market, and it will be live everywhere by November 12, 2026. Your accounts, e-mail addresses and passwords stay exactly the same, and after you sign in, the portal works as before.

This is more than a new sign-in page. It is the first building block towards one shared fiskaltrust identity and a more connected experience across our services.

Impact: A More Connected fiskaltrust Experience

One shared sign-in creates a consistent way to access fiskaltrust services across all markets. For partners working internationally, it reduces the fragmentation of managing separate logins per market. For fiskaltrust, it provides a common foundation to improve security, simplify identity management and develop more connected services in the future.

This is the first step towards making the fiskaltrust experience more seamless, consistent and scalable across markets.

For you as a user, nothing needs to be done in advance: the change applies to every portal user in all markets, whatever your role. The only thing you may notice is that your saved password does not fill in automatically the first time. See Your saved password below.

Why This Matters

The problem: one login per market

fiskaltrust grew market by market, and so did sign-in. Each country's portal has its own login, its own user accounts and its own passwords. If you work with us in only one country, you hardly notice. If you are a partner active in several countries, you notice every day: a separate login and password for each market, a separate password reset when one is forgotten, and a password manager full of nearly identical fiskaltrust entries.

The same split slowed us down. Every improvement to sign-in and account security had to be built, tested and rolled out portal by portal, so new protections reached markets at different times, or not at all.

The solution: one fiskaltrust identity

With this release, every market signs in through the same place. That is the base for our single identity strategy: one fiskaltrust identity that works the same way across all fiskaltrust markets and services. It opens the door to things that were hard or impossible with separate logins per market:

• One login across markets. The goal is one user that can access all the markets and accounts you work with, instead of a separate login per country.
• Single sign-on (SSO). Sign in once and move between fiskaltrust services without signing in again.
• Multi-factor authentication (MFA). An extra layer of protection for your account, available in every market at the same time.
• Faster security improvements. Anything we improve in sign-in now reaches all markets at once.

These capabilities will arrive step by step, and we will announce each of them here as it becomes available. Today's switch to the unified sign-in is the first step, and it changes nothing about how you work.

In line with Europe's digital identity

Europe is moving in the same direction. Under the European Digital Identity framework (eIDAS 2.0), every EU member state has to offer its citizens an EU Digital Identity Wallet, a secure way to prove who you are online in any EU country, by the end of 2026. A European Business Wallet, which would let companies identify themselves and exchange verified documents across borders, is currently being negotiated at EU level.

We are following these initiatives. With one fiskaltrust identity, connecting to schemes like these would be done once for all markets, rather than portal by portal.

Stay tuned for the next steps on our way to a digital identity that works across Europe.

What Changed

• Clicking Login now opens the new fiskaltrust sign-in page instead of the old portal password dialog.
• The page uses a split-screen design. One side shows fiskaltrust in your market: its logo, the fiscal regulation we cover there (such as RKSV, KassenSichV, NF525 or TicketBAI/VeriFactu) and badges for our ISO/IEC 27001 certification and GDPR compliance. The other side holds the sign-in form.
• The form follows the portal's current design: clearly labelled fields, Forgot password? right next to the password field, and Create an account as a secondary button.
• A switch in the top-right corner lets you change the page between your market's language and English.
• The sign-out and error pages share the new look.
• While you sign in, your browser's address bar shows identity.fiskaltrust.eu instead of your market's portal address. This is expected.

What Stays the Same

• You sign in with the same e-mail address and password, in a single step, with the same accounts.
• Forgot password? and Create an account lead to the same portal pages as before.
• After signing in, account selection, switching between accounts, acting on behalf of an operator and all portal pages work exactly as they did.

Your Saved Password

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Your password is not lost, even if it does not fill in. Browsers and password managers remember passwords per web address. Because the sign-in page now has a new address, identity.fiskaltrust.eu, your saved fiskaltrust password may not fill in automatically the first time, and it can look as if it is gone. It is not: it is still saved under your market's portal address.

• Open your password manager (or your browser's saved passwords), search for "fiskaltrust" and copy the password from there.
• Sign in once on the new page and let your browser or password manager save the password for the new address. From then on it fills in automatically again.
• If you work in several markets, all of them now share the same sign-in address, so your password manager may offer several fiskaltrust entries. Pick the one for the market you are signing in to.
• Only use Forgot password? if you really no longer know your password.

If you still cannot sign in, please contact our support.