Skip to main content

75 docs tagged with "PosDealers"

View all tags

About this Documentation

How to navigate, search and copy from the fiskaltrust documentation, with links to software docs, glossary, videos and scenarios.

Android

How the Android Launcher hosts the Middleware as a foreground service, where to download it (Portal or Google Play), and how updates work.

API Templating

How to create CashBoxes automatically via the fiskaltrust template REST API — request format, template escaping, parameters, variables, and the response.

Architecture

The three-tier fiskaltrust setup of POS system, Middleware, and Portal, and the roles of CashBox, launcher, Queue, SCU, and helpers.

Backup & Restore

Which Middleware components to back up locally (database and data directory) and the steps to restore a Middleware setup on a new system.

Business Model

How the partner-based fiskaltrust business model works and what it offers PosDealers, PosCreators, and PosOperators.

Cases

Viewing and following up support cases created by the Customer Success Team in the Help section of the fiskaltrust.Portal.

Cashbox

What a CashBox configuration contains, how to find its CashBoxID and AccessToken, and how to create, configure, and rebuild CashBoxes in the portal.

CashBox failures

How to analyze CashBox failures remotely in the fiskaltrust.Portal Metrics section, and why offline mode or telemetry opt-out disables it.

CloudCashbox

What the hosted CloudCashbox is, how to order and create CloudCashboxes in the fiskaltrust.Portal, and how to migrate existing CashBoxes to it.

Company Roles

The four company roles in the fiskaltrust.Portal, what each one can do, and how to activate or deactivate a role.

Compliance requirements

Market-specific compliance requirements for staying legally compliant with fiskaltrust products in Austria, France, and Germany.

Configuration

How to set runtime parameters of a locally deployed .NET Middleware in fiskaltrust.exe.config or through Launcher command-line parameters.

Contacting support

When and how PosDealers and PosCreators contact the fiskaltrust Customer Success Team, with support addresses per market.

Countries

Countries where fiskaltrust operates, local data hosting, and market-specific contact information for Austria, France, and Germany.

Custom data center

Bring your own Data Center for Germany — running the Middleware Launcher in Docker or Kubernetes in private or public clouds, compared to SaaS options.

Customer roles at fiskaltrust

Explains the three customer roles fiskaltrust uses — PosCreator, PosDealer and PosOperator — and which content is relevant to each.

Data Protection

Data protection information for PosDealers, with country tabs for Austria, France and Germany (details still in progress).

DATEV MeinFiskal

Connecting PosOperator accounts to DATEV MeinFiskal in Germany — DFKA export, master data prerequisites, setup, status checks and troubleshooting.

Digital Receipt

Preparations PosDealers and PosOperators need for digital receipts, general and per country, plus how to evaluate digital receipt retrievals.

Downloads

Finding contracts, general information such as SLA and price lists, and exports in the fiskaltrust.Portal, and creating exports.

Exports

How PosDealers and PosOperators create and download data exports (CSV, XML, country-specific formats) for queues in the fiskaltrust.Portal.

Fair-use-Policy

Usage parameters that apply to fiskaltrust services and products, with the fair use policy per market for Austria, France and Germany.

FinanzOnline Management

Managing FinanzOnline connections and notifications for PosOperators in Austria, with status checks per Queue, SCU or operator and troubleshooting.

Helper

What Middleware Helpers do, examples such as the POS-API Helper and HelipadHelper, and how to add, configure, and assign a Helper to a CashBox.

Introduction

Introduction to the PosDealer documentation — sections on business basics, getting started, buy/resell, technical operations, and information sources.

Invitation process

Inviting a single PosOperator or bulk-inviting several via CSV in the Portal, managing invitations and handling errors.

Knowledge Base

Browsing and rating knowledge base articles in the Help section of the fiskaltrust.Portal before contacting support.

Local PosSystem API Helper

How to add, configure, and deploy the LocalPosSystemApi Helper in a Launcher 2.0 CashBox and test the local PosSystem API endpoint.

Logging

Middleware log levels, how to configure the log level and log file, the log format, and how to provide logs to fiskaltrust.Support.

Management Portal

Tasks PosDealers perform in the fiskaltrust.Portal — account, operator and data management, surrogating, CashBox maintenance and the shop.

Manual CashBox Creation

Step-by-step manual creation of an SCU, Queue, CashBox, and optional Helper in the fiskaltrust.Portal, then downloading and deploying the CashBox.

Master Data

Why complete master data matters and how to check company data, tax numbers and outlets in the fiskaltrust.Portal.

Middleware

The fiskaltrust.Middleware as a product for PosDealers — its security mechanism, deployment options and country-specific variants.

My First Cashbox

Creating a first CashBox as a PosDealer with a Business Rollout plan or manual configuration, then running a test request.

Network Requirements

Inbound and outbound network access the Middleware needs, including required hostnames and ports, plus how to set up and edit proxy configurations.

Network troubleshooting

How to diagnose Middleware network issues — verifying online mode, the fiskaltrust firewall script, and common DNS, network, SSL, and Queue/SCU errors.

News

Where PosDealers find fiskaltrust news and product changes — newsletters and news channels for Austria, France and Germany.

Onboarding PosDealers

How PosCreators invite PosDealers in the fiskaltrust.Portal, create and assign PosSystems, and prepare pilot installations and rollout.

Onboarding Process

The phased onboarding journey across PosCreators, PosDealers and PosOperators, from portal registration to deployment and rollout.

Overview

Cloud-hosted vs. local PosSystem API options (CloudCashbox, LocalPosSystemApi Helper, Android launcher) and which setup guide to use per market.

Overview - Business Basics

Introduction to the PosDealer business basics section — supported countries, services, the Portal, the Middleware and prerequisites.

Overview - Buy & Resell

How PosDealers buy entitlements and resell fiskaltrust products, including credit limits, volume purchase agreements and price lists.

Overview - Getting Started

Overview of the PosDealer getting started section — sandbox, registration, authorizations, operator onboarding and the first CashBox.

Overview - Information Sources

Where PosDealers find help and resources — knowledge base, support cases, downloads, third-party partner status, news, videos, and webinars.

Overview - Technical Operations

Overview of the Technical Operations section for PosDealers — rollout scenarios, Middleware integration, monitoring, troubleshooting, and maintenance.

Overview about 3rd-party products

Third-party products integrated with the fiskaltrust Middleware, such as accounting connections, listed per market for Austria, France and Germany.

PosDealer Onboarding

Step-by-step PosDealer onboarding checklist from account and roles through operator invitations, architecture, procurement and contracts.

Proactive actions

Overview of proactive actions that keep Middleware installations reliable — backups, updates, receipt archive, monitoring, and logging.

Product bundles

Market-specific product bundles for carefree fiscalization, listed for Austria, France and Germany.

Product overview

Categories of fiskaltrust products for PosDealers — bundles, the free Middleware, signing devices and services, and add-on subscriptions.

Professional services

Professional services offered per market, with country tabs for Austria, Germany and France (ConseilCertif).

Registration

Registering a company in the fiskaltrust.Portal, resetting passwords, inviting employees and managing user rights, with troubleshooting.

Revision-safe archiving

Cloud-based revision-safe receipt archiving mirrored from the Middleware, with country-specific storage variants for Austria, France and Germany.

RKSV.Sign

Rollout of the RKSV.Sign signing-only product for Austria — entitlements, creating instances via the API, credentials and instance overview.

Rollout Plans

Using Business Rollout plans in the Portal to buy, transfer and activate entitlements for multiple PosOperators and outlets at once.

Rollout Scenarios

Rollout scenarios for placing SCUs, Queues, and POS Systems, from one SCU per POS System to shared signature services and hosted Middleware, with pros and cons.

Sandbox

What the fiskaltrust Sandbox offers for testing and demos, how it differs from the live system, and its URLs per market.

Services

fiskaltrust product portfolio for PosDealers — Middleware, Portal, revision-safe receipt archive, exports, hosted Middleware and signing.

Setup

Structure of a locally deployed .NET Middleware — the files in the installation directory and the contents of the data directory.

Shop

Buying products and entitlements manually in the Portal shop, transferring them to PosOperator outlets, and finding orders and invoices.

Shop Templating

How to create, clone, and edit CashBox templates in the fiskaltrust.Portal and create CashBoxes from a shop template.

Signing devices and services

Signing devices and services PosDealers can obtain via the Portal shop, with country-specific variants for Austria, France and Germany.

Status of third-party partners

Where PosDealers find the connection status of third-party partners set up in the fiskaltrust.Portal, with details for Austria, France, and Germany.

Subscription management

Managing PosOperator subscriptions in the Portal — automatic and manual annual renewals and cancellation.

Supported Environments

Operating systems, databases, hardware, CPU architectures, and storage the Middleware requires on Windows, Linux, macOS, and Android.

Surrogating

Prerequisites and steps for PosDealers to act on behalf of a PosOperator in the Portal, using a master data check as example.

Tax authority notifications

Tax authority notification products per market — FinanzOnline for Austria, the notification workflow for Germany, none for France.

Templates

How CashBox templates work — instantiation via shop or API, pre-defined system and custom variables, and the template JSON structure.

Terms of Service

fiskaltrust terms of service for PosDealers, with country tabs for Austria, France and Germany (details still in progress).

Troubleshooting Guide

Step-by-step approach to narrowing down Middleware problems before contacting the fiskaltrust Customer Success Team, with country-specific resources.

Updating

How to bulk update CashBox packages and configurations in the fiskaltrust.Portal, control updates, and restart the Middleware afterwards.

Videos

Where to find fiskaltrust video walkthroughs, product demonstrations, and recorded webinars on the fiskaltrust YouTube channel.

Webinars

How PosDealers join and take part in free fiskaltrust webinars, with links to country-specific webinar information for Austria, France, and Germany.

Windows, Linux & macOS

How to download the Middleware Launcher for Windows, Linux, and macOS, install it as a service, run it in test mode, and use command-line parameters.